1. You may need to replace the batteries. To check the batteries level, go to your app and check level.
2. The Device may not communicate properly with the HUB. Make sure that there is not a metal cabinet which interfere between the HUB and the device.

You must install the Link near the device you wish to control.

No, you must install the link indoor.

2 x AAA batteries need to be replaced every two years.

To control or receive statuses from a 3rd party device, you  install a Link.
Note: You will need one link for each device.


Please browse for specific issue or solution at our troubleshooting .
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